Resume

Experience

2022 - 2024
IT Desk Analyst Placement
Aston University
Birmingham, UK

Gave students and staff technical support, troubleshooting and fixing hardware, software, and networking problems

Helped users reset their passwords, provision and de-provision accounts, and perform other account management duties

Exhibited exceptional customer service abilities by responding to user inquiries quickly, professionally, and amiably

Aided in keeping track of IT inventory and recording software upgrades, updates, and installations

Participated in ongoing IT projects, helped with testing and implementation, and upgraded software and hardware

2020 - Present
Cinema Host
Odeon Luxe
Broad St, Birmingham, Uk

Retail trained on the counter and assisting guests by preparing food for them

Able to handle money and make calculations efficiently during transactions

Work quickly & efficiently when cleaning a cinema screen so it is ready for the next screening

Providing excellent customer service when dealing with guests around the cinema and helping on the spot offering the best service with great communication skills

Able to follow Health and Safety regulations, demonstrating attention to detail to make sure everyone is safe


2022-2022
Robotics Summer School
Orebro University
Orebro, Sweeden

Adapted to combine Python programming skills with Artificial Intelligence

Leadership skills to structure a team to create a robot that would maneuver and act as programmed

Developed team working skills while working with new people

Presented to a large group of teenagers with similar interests

Efficient in Terminal Commands

Education

2020-2024
Aston University
Birmingham, UK
BSc Computer Science
- First Year Average Grade: 76% - Object Oriented Programming - Data structures & Algorithms - Mathematics for Computing Professionals - Computer Systems - Internet Applications and Database Design
2017-2019
Ark St Albans Acadmey
Birmingham, UK
A-Levels
- Mathematics - Computer Science - Product Design

Professional Skills

SEO/SEM Marketing
Artificial Intelligence
Web Development
App development
IT Troubleshooting
User Interface Design

Languages

HTML
CSS
JavaScript
Python
JAVA
MySQL